Remote Support Engineer

from 1 to 3 year(s) of Experience
Pune

Job Description

    -Troubleshot client issues and escalated tickets if needed or placed a service call if the matter was identified as a hardware concern; followed-up with clients to ensure satisfaction with action taken.
  • Performed remote installations, upgrades, and repairs using phone, online chat, and remote desktop software
  • Diagnosed operating system problems, repair all issues, and remove malware as defined by scopes of work
  

Salary: INR 1,50,000 - 2,00,000 PA.

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.B.A / B.M.S - Management, B.A - Any Specialization, BCA - Computers

Company Profile

IMSI STAFFING PRIVATE LIMITED.

IMSI Staffing Pvt Ltd. (http://www.imsistaffing.com/) is a division of TeamLease Services Limited and a leader in providing technical specialized manpower for Managing IT Infrastructure Projects, hardware platforms, OS platforms, enterprise software applications, networking, data management and storage, internet and web-mobile-cloud platforms.

We have full-time staff of 2000 plus experienced technical resources deployed over 50+ IT projects in all states with Permanent Offices - PAN India
View Contact Details+

Recruiter Name:Ankur Gupta

Contact Company:IMSI STAFFING PRIVATE LIMITED.